Support

Rechercher Support Center:
Soumettre un ticket
Soumettre un nouveau problème au département.
Base de connaissances
Consulter notre "Foire Aux Questions"
Manuels et Logiciels
Télécharger les mises à jour des logiciels et des manuels sur les produits.
Tutoriels Vidéo
En savoir plus sur les produits Magellan.
Enregistrez votre Produit
Enregistrez votre produit pour bénéficier de remises.
Articles populaires de la base de connaissances Vues
 How do I update my map?
2255522
 Do I have the latest software version?
555254
 How do I update my maps/software?
424415
 What is the USB port used for?
319534
 Switch Fitness Device's Software Improvements List
304406
 What do I need to obtain warranty repair service?
184088
 Are printed manuals available for purchase?
148723
 Troubleshooting a Magellan Communicator not found error using Microsoft Internet Explorer
145013
 How to reset my receiver?
119466
 I have a unit with Lifetime Maps yet content manager is still displaying the “Buy” button. How do I update the maps on my unit?
102342
 Why does the position arrow on my device show the wrong location?
73472
 How to troubleshoot no power problems
71532
 How do I register and check for updates of my Vehicle Navigation Device?
70942
 How do I repair my product?
67197
 How long will the battery last on a full battery charge?
64324
 What can I do if an address or street is missing?
63308
 How long does it take to obtain a full battery?
62763
 Why doesn’t my device track satellites?
61001
 How do I report a mapping error?
52106
 What is OneTouch?
51533
 How do I charge my GPS device?
50837
 What is Text-to-Speech (TTS) or Spoken Street Names?
49819
 How do I repeat the last command?
46902
 What is Highway Lane Assist?
45845
 What are Lifetime Maps?
45322
 Does the eXplorist have a backtrack feature?
43645
 What is the micro SD card slot used for?
43325
 Summit and City Series Map Download Installation Instructions
38761
 How do I turn off the application so it doesn't run in the background?
36830
 What is the largest micro SD card I can use?
35579
 How do I Download a Geocache to my eXplorist
34295
 How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
29011
 Why does my Magellan RoadMate sometimes take so long to start up?
27649
 How do I Download a DigitalGlobe Satellite Map onto my GPS?
24707
 How do I update my GPS using SmartGPS Eco?
22924
 How to install pocket queries
21685
 Why do I have multiple phone contacts?
21301
 How do I connect my eXplorist® GPS receiver to my PC?
20442
 How to install the Vehicle Power Adaptor and cradle on the Magellan RoadMate Series GPS *Video Tutorial*
19884
 How do I change the navigation fields to show my position in latitude and longitude?
18772
 How do I power my device on/off?
18304
 Are there any software updates available for my GPS unit?
17701
 How do I Download a National Geographic Map onto my GPS?
17687
 How do I download a geocache to my eXplorist GPS receiver?
16449
 My eXplorist will no longer acquire satellites. What can I do?
16264
 How do I set a Geocache or Waypoint as a destination on my eXplorist (also known as “GO TO”)?
15682
 What size Audio/Video cable can I use?
15242
 What does "lifetime maps" mean?
15218
 How can I save my iPhone RoadMate Application OneTouch favorites before I update?
14754
 What is the Audio/Video port used for?
14631
 Est-ce que j'ai la dernière version logiciel?
14613
 Does the eXplorist come with a Topographical Map?
14248
 How do I access the satellite status screen?
13979
 Can I get turn-by-turn directions using the eXplorist device?
13930
 What to do if your Switch Device is stuck at the Start-Up screen
13735
 How do I access the compass screen?
12895
 How to assemble the Magellan Sun Shade
12540
 Is the eXplorist GPS receiver compatible with Microsoft Windows 7 Operating System?
12397
 Where do I find the model and serial number of my device?
12336
 How do I configure my eXplorist GPS receiver to output NMEA data?
12305
 How do I get back my OneTouch menu after updating from a previous version to the latest 1.3.x……?
12285
 How can I test my Magellan Wireless Back-Up Camera?
12271
 How to update maps using SmartGPSeco.com process document (PDF)
11880
 Where can I see my current speed while navigating? (Video Demonstration)
11734
 What do hybrid and exclusive options do under “Map Draw Mode’?
11622
 Will I lose all of my saved information if I reset my unit?
11469
 What is the Magellan RoadMate for iPhone application?
11454
 Why does my music player on my iPhone 4G turn off after 30 seconds when seated in the Premium Car Kit?
11398
 Can I download additional maps to my eXplorist?
11327
 Does the eXplorist GPS receiver have an external antenna option?
11226