Support

Rechercher Support Center:
Soumettre un ticket
Soumettre un nouveau problème au département.
Base de connaissances
Consulter notre "Foire Aux Questions"
Manuels et Logiciels
Télécharger les mises à jour des logiciels et des manuels sur les produits.
Tutoriels Vidéo
En savoir plus sur les produits Magellan.
Enregistrez votre Produit
Enregistrez votre produit pour bénéficier de remises.
Articles populaires de la base de connaissances Vues
 How do I update my map?
2122880
 Do I have the latest software version?
519026
 Switch Fitness Device's Software Improvements List
300237
 What is the USB port used for?
286535
 What do I need to obtain warranty repair service?
148920
 Troubleshooting a Magellan Communicator not found error using Microsoft Internet Explorer
134760
 Are printed manuals available for purchase?
115161
 How to reset my receiver?
91384
 I have a unit with Lifetime Maps yet content manager is still displaying the “Buy” button. How do I update the maps on my unit?
84876
 How do I register and check for updates of my Vehicle Navigation Device?
58279
 How to troubleshoot no power problems
53671
 Why does the position arrow on my device show the wrong location?
51652
 Why doesn’t my device track satellites?
51236
 How do I repair my product?
47167
 How long does it take to obtain a full battery?
46860
 How long will the battery last on a full battery charge?
46617
 What can I do if an address or street is missing?
44739
 What is OneTouch?
42174
 Does the eXplorist have a backtrack feature?
40823
 How do I charge my GPS device?
40778
 What is Text-to-Speech (TTS) or Spoken Street Names?
39635
 What are Lifetime Maps?
39183
 How do I report a mapping error?
37101
 What is Highway Lane Assist?
36360
 How do I repeat the last command?
36349
 How do I turn off the application so it doesn't run in the background?
35518
 What is the micro SD card slot used for?
34212
 Summit and City Series Map Download Installation Instructions
33954
 How do I Download a Geocache to my eXplorist
28994
 What is the largest micro SD card I can use?
27234
 Why does my Magellan RoadMate sometimes take so long to start up?
22194
 How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
20367
 How do I Download a DigitalGlobe Satellite Map onto my GPS?
20159
 How to install pocket queries
17940
 How do I connect my eXplorist® GPS receiver to my PC?
17896
 How do I change the navigation fields to show my position in latitude and longitude?
16821
 Why do I have multiple phone contacts?
16107
 How to install the Vehicle Power Adaptor and cradle on the Magellan RoadMate Series GPS *Video Tutorial*
15695
 Are there any software updates available for my GPS unit?
14550
 How do I Download a National Geographic Map onto my GPS?
14370
 How do I download a geocache to my eXplorist GPS receiver?
13836
 What does "lifetime maps" mean?
13787
 How can I save my iPhone RoadMate Application OneTouch favorites before I update?
12994
 How do I power my device on/off?
12592
 How do I set a Geocache or Waypoint as a destination on my eXplorist (also known as “GO TO”)?
12584
 My eXplorist will no longer acquire satellites. What can I do?
12498
 What size Audio/Video cable can I use?
12367
 What is the Audio/Video port used for?
11330
 How do I get back my OneTouch menu after updating from a previous version to the latest 1.3.x……?
11303
 How do I access the satellite status screen?
11280
 Does the eXplorist come with a Topographical Map?
11278
 Can I get turn-by-turn directions using the eXplorist device?
11173
 Est-ce que j'ai la dernière version logiciel?
11053
 Is the eXplorist GPS receiver compatible with Microsoft Windows 7 Operating System?
10634
 How do I access the compass screen?
10380
 How do I update my GPS using SmartGPS Eco?
10014
 What is the Magellan RoadMate for iPhone application?
9994
 Where can I see my current speed while navigating? (Video Demonstration)
9975
 Why does my music player on my iPhone 4G turn off after 30 seconds when seated in the Premium Car Kit?
9689
 What do hybrid and exclusive options do under “Map Draw Mode’?
9347
 How can I test my Magellan Wireless Back-Up Camera?
9239
 Where do I find the model and serial number of my device?
9176
 How do I configure my eXplorist GPS receiver to output NMEA data?
9091
 Is it possible to purchase Magellan iPhone accessories through the MagellanGPS website?
9034
 Does the eXplorist GPS receiver have an external antenna option?
9012
 Where can I find tutorials showing the key features?
8952
 Can I view the map from my eXplorist GPS receiver on my PC?
8886
 How accurate  is the Traffic updates?
8491
 How to I turn off coupons and offers?
8329
 What happens if my iPhone freezes?
8283
 What to do if your Switch Device is stuck at the Start-Up screen
8244
 Can I get a refund on my application purchase?
8217
 How can I update the maps after I purchase the application?
8197
 How do I create, save, and activate a track on my eXplorist
8157
 How can I improve the GPS signal to my iPhone?
8115
 What is the difference between the smart arrow and standard arrow?
8088
 Can I download additional maps to my eXplorist?
8037
 How is the GPS signal received?
7974
 Which Apple product will work with the Magellan RoadMate for iPhone application?
7877
 Where can I find a demo showing how the product works?
7819
 How can I improve the accuracy of the compass and the position arrow?
7774
 Will I lose all of my saved information if I reset my unit?
7624
 Where is the best place to mount my iPhone?
7601
 How do I set the time on my eXplorist?
7577
 How many waypoints, tracks, and routes can my eXplorist GPS receiver store?
7558
 What is Backtrack and how do I use it on my eXplorist
7473
 How to assemble the Magellan Sun Shade
7473