Support


Reminder: Please use
SmartGPS Eco to ensure that your RoadMate is running the latest software.

Search Support Center:
Submit an Email
Submit a product issue or a customer service inquiry.
Knowledgebase and FAQs
Search support articles and find answers to frequently asked questions.
Manuals and Software Downloads
Download the latest software updates and product manuals.
Video Tutorials
Learn more about Magellan products.
Register Your Product
Register your product and qualify for discounts.
Online Customer Support
Live Chat Software
Popular Knowledgebase Articles Views
 How do I update my map?
2243408
 Do I have the latest software version?
551629
 How do I update my maps/software?
419824
 How do I get my PC to recognize my Magellan RoadMate?
412590
 What is the USB port used for?
316907
 Switch Fitness Device's Software Improvements List
304046
 Why do we charge customers for map updates?
271890
 How long can I operate my Magellan GPS on a fully charged battery?
250412
 What do I need to obtain warranty repair service?
180977
Kayako Skin by SupportSkins.com