Support

Support

Reminder: Please use SmartGPS Eco to ensure that your RoadMate is running the latest software.

Search Support Center: -- Entire Support Site -- Knowledgebase and FAQsDownloads and Manuals

My GPS unit will not power on, why? Article If the device battery is drained or does not have enough power it will not power on even when connected to external power. Charge the device battery before powering on again. To charge the device battery connect it to a powered on PC using the supplied USB cable for 4 - 6 hours. After 4 - 6 hours try to power your device on again. We recommend always using the supplied vehicle power adapter when using your RoadMate device. Article updated 5/25/2017 Article Details Total Views: 64263 Created On: 26 Feb 2010 12:37 AM  This article was helpful  This article was not helpful   How can we improve this article? If you would like to comment on this entry, please use the form below. Comments may be queued for moderation, and will not be published until approved. Image verification required Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human. Full Name: E-mail Address: (optional) Comment:  Back