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GPS will not power on
Article
If the device battery is drained or does not have enough power it will not power on even when connected to external power.
Charge the unit for 2-4 hours using the included vehicle power adapter or the AC Adapter (optional) before attempting to powering on the GPS again.
You may also charge the device by connecting it to a powered USB port on your computer, which will take a bit longer - Around 4-6 hours.
After charging your GPS device, press and hold the power button or power switch for about 5 seconds. If the unit still does not turn on, perform this action again, as the device may still be in a "sleep mode" status.
We recommend always using the supplied vehicle power adapter when using your RoadMate device.
Article updated 7/26/2017
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