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 How do I get my PC to recognize my Magellan RoadMate?
 To get your PC to recognize your Magellan RoadMate take the following steps: Turn on your RoadMate. Wait for your RoadMate to be completely powered on (main menu displayed). Connect your RoadMate to your computer using
 What is the USB port used for?
 The USB port is used to transfer data from a compatible PC to the GPS receiver for potential future software updates and installing custom POIs on compatible units. On some compatible products the USB port will also serve as a power plug when a compatibl
 Why do we charge customers for map updates?
 Making quality GPS devices takes many people many hours of work with many technologies. We’re also charged fees by our map providers. Map update charges help us cover our costs and royalties to map providers. We can also give you the best map data availab
 How long can I operate my Magellan GPS on a fully charged battery?
 The average operating time on a complete battery charge is up to 2 hours. It may take up to 4 - 6 hours to obtain a full battery charge. The unit may be powered on or off while charging using the supplied vehicle power adapter. If you need
 Are printed manuals available for purchase?
 At this moment we are not offering printed manuals for sale. We are looking into a 3rd party company that can provide our customers with this service. When it becomes available we will update this page as well as the individual owners manual pages with
 Are USB 2.0 cables compatible with our products?
 Our products will work with any mini-USB 2.0 cable. You can use most mini-USB cables that were included with your cell phone or digital camera to transfer data such as map updates or software updates on to your GPS receiver. You can also purchase one fr
 Why does the position arrow on my device show the wrong location?
 If your Current Location arrow isn’t in the right position, get a clear view of the sky with your GPS device to access satellite signals. If the arrow is still in the wrong position after your device has a clear view of the sky while remaining still fo
 My GPS unit will not power on, why?
 In the event the internal battery discharges below a certain voltage the battery must be charged up to 1 hour prior to powering the receiver back on. If you have re-charged the battery and it still does not power on please contact Customer Support at 1-8
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