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 FAQs
 How do I update my map?
 When available, map updates can be purchased from the Magellan website. For the latest map update please visit our maps software page by clicking Here *Some units
 How do I get my PC to recognize my Magellan RoadMate?
 To get your PC to recognize your Magellan RoadMate take the following steps: Turn on your RoadMate. Wait for your RoadMate to be completely powered on (main menu displayed). Connect your RoadMate to your computer using
 What is the USB port used for?
 The USB port is used to transfer data from a compatible PC to the GPS receiver for potential future software updates and installing custom POIs on compatible units. On some compatible products the USB port will also serve as a power plug when a compatibl
 Where are software updates for my vehicle navigation GPS receiver?
 To keep your Magellan device up to date with the latest software and map updates please install Content Manager by clicking here. Once you've installed Content Manager on your comput
 Why do we charge customers for map updates?
 When our company goes to market with new products and updates, there are development costs in terms of people and technology. In addition, for map updates, we are charged fees by our map providers. Therefore, we must charge for map updates to cover these
 How long can I operate my Magellan GPS on a fully charged battery?
 The average operating time on a complete battery charge is up to 2 hours. It may take up to 4 - 6 hours to obtain a full battery charge. The unit may be powered on or off while charging using the supplied vehicle power adapter. If you need
 How long is my warranty?
 All Magellan products are warranted to be free from defects in materials or workmanship for: - One year from the date of purchase for new GPS receivers - AAA members may qualify for an extra year of warranty, please see the AAA requirements below to s
 What do I need to obtain warranty repair service?
 For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purcha
 I do not have my proof of purchase, how do I obtain warranty repairs?
 For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purch
 Are USB 2.0 cables compatible with our products?
 Our products will work with any mini-USB 2.0 cable. You can use most mini-USB cables that were included with your cell phone or digital camera to transfer data such as map updates or software updates on to your GPS receiver. You can also purchase one fr
 Are printed manuals available for purchase?
 At this moment we are not offering printed manuals for sale. We are looking into a 3rd party company that can provide our customers with this service. When it becomes available we will update this page as well as the individual owners manual pages with
 Can I use my computer to transfer addresses to my Magellan GPS receiver?
 At this time addresses have to be keyed directly into the unit.
 How do I charge the GPS receiver's battery?
 The internal battery can be charged using the supplied vehicle power adapter. Full battery charge takes 4 - 6 hours. The unit can be powered on or off while charging.
 Can my GPS receiver be used on a motorcycle?
 Magellan GPS receivers are designed to operate inside a vehicle. Therefore we do not recommend using it on a motorcycle.
 Can I purchase a replacement battery for my GPS receiver?
 Replacement batteries for vehicle navigation products are not available for purchase. For in warranty repair service please contact Technical Support M-F 6 a.m. to 5 p.m. PST at 800-707-9971.
 How do I enter an address for my GPS?
 Watch this video to learn how to enter an address for your Magellan RoadMate 700, 760, 800, 860T, 3000T, 3050T, 6000T, 2000, 2200T or CrossoverGPS. http://www.magellangps.com/assets/AddressDemo.wmv
 My Magellan RoadMate 2000/2200 will not power on, what should I do?
 First supply power to your GPS receiver by using the supplied Vehicle Power Adapter or optional AC wall adapter. If using the Vehicle Power Adapter make sure power is being supplied to the GPS receiver by confirming the LED on the Vehicle Power adapter i
 How can I update the maps in my Magellan RoadMate 2000?
 There are currently no map updates available for the Magellan RoadMate 2000. You should register your product, and Magellan will have the means to notify you when a map update becomes available in the future.
 After completing the update, is there anything I need to do before using my device?
 Yes, you must reset your GPS after inserting the SD map card. Perform a hard reset by pressing a paper clip or similar object into the hole marked “Reset". Or, on some units, use the Reset switch on the left side of the unit. Turn the Reset switch off and
 Can I add European maps on my Magellan Roadmate 2000?
 No, the Magellan Roadmate 2000 does not have an option for European maps.
 What happens if I remove the Map Data SD card from my GPS?
 If the Map Data SD card is removed, your GPS will revert back to the old map data. Do not remove the SD card while navigating or operating your GPS; this may cause damage to your unit.
 Will a Traffic Kit™ be available for my Magellan RoadMate 2000?
 No, the Traffic Kit™ will not compatible with Magellan RoadMate 2000.
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