Reminder: Please use to ensure that your RoadMate has the latest maps and software.

Search Support Center:
Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.

 Are USB 2.0 cables compatible with our products?
 Can I use my computer to transfer addresses to my Magellan GPS receiver?
 Can my GPS receiver be used on a motorcycle?
 How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
 How can I tell if my RoadMate needs a map update?
 How do I report a mapping error?
 How long does it take to obtain a full battery?
 My RoadMate will not power on, why? browser plugin keeps asking to install before map update plugin will not install, why?
 Updating map using (pdf)
 What can I do if an address or street is missing?
 Where can I get updates for my device?
Kayako Skin by