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 | FAQs |
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 | How long is my warranty? |  |
| All Magellan products are warranted to be free from defects in materials or workmanship for:
- One year from the date of purchase for new GPS receivers
- AAA members may qualify for an extra year of warranty, please see the AAA requirements below to s |
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| What do I need to obtain warranty repair service? |  |
| For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purcha |
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| I do not have my proof of purchase, how do I obtain warranty repairs? | |
| For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purch |
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| Are USB 2.0 cables compatible with our products? | |
| Our products will work with any mini-USB 2.0 cable. You can use most mini-USB cables that were included with your cell phone or digital camera to transfer data such as map updates or software updates on to your GPS receiver. You can also purchase one fr |
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| Are printed manuals available for purchase? | |
| At this moment we are not offering printed manuals for sale. We are looking into a 3rd party company that can provide our customers with this service. When it becomes available we will update this page as well as the individual owners manual pages with |
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| What is OneTouch? | |
| The OneTouch feature delivers revolutionary new screen flow and ease of use that is designed to maximize functionality while reducing driver distraction. For the frequent traveler, an example of one benefit of the OneTouch interface is the ability to pre- |
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| Are there eXplorist drivers updates for Windows Vista? | |
| There is a driver update available that will make the eXplorist 210, 400, 500, 600 and eXplorist XL units compatible with Vista.
NOTE: This driver fixes the NMEA output function issue only and is not a digitally signed Microsoft d |
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| How do I load Mapsend Maps into my eXplorist using Windows Vista? | |
| 1. From the Menu Bar of your Map software, select REGIONS. Highlight NEW and left click on it. (This activates the region draw tool.)
2. Using |
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| My eXplorist will not lock onto to satellites what can I do? | |
| If you have not used your GPS in some time it may take a long time to get its first fix, the reason is the GPS has old almanac data of the satellites so it takes time to update itself. You will want to follow these steps below
1 Press Menu -> select P |
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| Is My MapSend® Program Compatible with Windows Vista? | |
| Like many programs written prior for Windows® XP they may or may not run correctly on Windows Vista™. Our MapSend products from 2003 and later were developed and tested on XP; however Vista was not available when MapSend was developed. Therefore Magellan |
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| Why can I not synchronize my Waypoints/Geocaches/Tracks from VantagePoint to my eXplorist GPS receiver? | |
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The Synchronization feature only works with the Triton GPS Receivers. For transferring Waypoints/Geocaches/Tracks and route data to a compatible eXplorist unit, you will need to follow the steps below:
1. Select the Import/Export option in Vant |
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| How do I properly connect my eXplorist 400/500/600 to USB and power? | |
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Attach the USB connector to the back of your eXplorist GPS receiver, with the cable running down the back of the gps receiver prior to connecting AC power and the USB connector into your PC. You must connect your cables and power in this order. |
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| What happens when I exceed 2000 track points? | |
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Once your eXplorist has recorded 2000 track points, it will continue to set additional track points. However, the oldest track points will be automatically deleted to make room for the new ones.
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| Why can't I use my older MapSend Streets and Destinations with my eXplorist 400, 500 and 600? | |
| Answer:
MapSend Streets & Destinations was designed for use with Magellan Meridian and SporTrak series GPS receivers. These products use a different central processor. They do however work with MapSend DirectRoute software.
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| What is the largest SD card I can use with my eXplorist 400, 500 and 600? | |
| SD cards up to 2GB have been successfully tested with the eXplorist 400, 500 and 600. Although larger cards have not gone through testing, any size SD card should work.
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| Can I use my MapSend BlueNav XL card in my eXplorist400,500,600 and XL? | |
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Not XL charts will not work, only XL-3 marine charts will work with the eXplorist 400,500,500LE and Xl.
Click here to puchase XL-3 Marine charts from our Maps and Software Store.
http://www.magellangps.com/products/map.asp?tab=0&PRODID=1307 |
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| How many Geocache points can I save on my eXplorist 400, 500 or 600? | |
| Answer:
A Geocache point is just a POI (point of interest). You can save up to 200 Geocache points or POIs on your eXplorist 400, 500 and 600.
NOTE: On the eXplorist models that are SD card compatible you can save multiple files of eXplorist to an |
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| How do I activate a Map on my compatible eXplorist GPS receiver | |
| The steps are for eXplorist models compatible with preloaded SD card or Map download purchased from the web loaded to an SD card. (eXplorist 400, 500, 500LE, 600, and XL)
Press “Menu” select "preferences" then select active setup |
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