Reminder: Please use to ensure that your RoadMate has the latest maps and software.

Search Support Center:
Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.

  My eXplorist will not lock onto to satellites what can I do?
 Are there eXplorist drivers updates for Windows Vista?
 Are USB 2.0 cables compatible with our products?
 Can I use my MapSend BlueNav XL card in my eXplorist400,500,600 and XL?
 How do I activate a Map on my compatible eXplorist GPS receiver
 How do I load Mapsend Maps into my eXplorist using Windows Vista?
 How do I properly connect my eXplorist 400/500/600 to USB and power?
 How long does it take to completely re-charge the eXplorist 400, 500 or 600 battery using the AC adapter?
 How many Geocache points can I save on my eXplorist 400, 500 or 600?
 Is my eXplorist compatible with SporTrak or Meridian basemaps?
 Is My MapSend® Program Compatible with Windows Vista?
 What happens when I exceed 2000 track points?
 What is the largest SD card I can use with my eXplorist 400, 500 and 600?
 Why can I not synchronize my Waypoints/Geocaches/Tracks from VantagePoint to my eXplorist GPS receiver?
 Why can't I use my older MapSend Streets and Destinations with my eXplorist 400, 500 and 600?
Kayako Skin by