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Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.
Are map updates available for my vehicle navigation unit?
Can I play the DVR Video on a MAC?
Can I play the GPS DVR videos using Windows Media Player?
Can I program the GPS Device to not record video?
Can I record video when using the Magellan backup camera?
Can I take pictures with my GPS?
Do I need to purchase a SD card to record and playback video data?
How do I check if map updates are available using SmartGPS Eco?
How do I download, install, and run the Magellan RoadMate with integrated Dashcam MAC Player?
How do I know if the memory card is full?
How do I play recorded video from Magellan RoadMate with integrated dashcam on my MAC?
How do I playback, save, and delete video?
How do I record video on my DVR enabled GPS device?
How do I register and check for updates of my vehicle navigation device?
How do I repair my product?
How do I update lifetime maps?
How do I update my GPS using SmartGPS Eco?
How long will my RoadMate operate on a full battery charge?
Map and software updates
My RoadMate will not power on, why?
What format does the DVR record in?
What operating systems can I use to play video?
Where can I get updates for my device?
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