Reminder: Please use SmartGPS Eco to ensure that your RoadMate is running the latest software.

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 How do I update my map?
 To check that you have the latest map for your device: Connect your device to your computer using a USB cable. Log into with your MagellanGPS account. Click on the Update tab. Click Download if you
 Do I have the latest software version?
 To check that you have the latest software for your device: Log into SmartGPS Eco with your MagellanGPS account. Connect your device to your computer using a USB cable. Click on the Update tab. Click Download if yo
 How to troubleshoot no power problems
 If your RoadMate won’t charge or power up, check the following: Power cable is correctly inserted into the cradle. Power adapter is properly inserted into the DC outlet. GPS device is properly seated in its cradle, and power
 Why does the position arrow on my device show the wrong location?
 If your Current Location arrow isn’t in the right position, get a clear view of the sky with your GPS device to access satellite signals. If the arrow is still in the wrong position after your device has a clear view of the sky while remaining still fo
 Where do I find the model and serial number of my device?
 The Model and Serial numbers can be found in two places: 1. The Model and Serial Number can be found on the rating label located on the back of the device. 2. Model and Serial number can be found by: Tap Setting icon, tap General Settings, scroll a
 How do I enter an intersection on my GPS?
 1. Select Go To icon. Enter one of the intersection street and city name I.E. W Arrow Hwy San Dimas, CA 2. After search results are shown you will see a home icon to the right of the street name. Tap the home ICON. 3. Next, you will see the first str
 How can I adjust the speed limit warnings?
 Go to: Settings > Navigation & Maps and scroll to the bottom of the screen
 How do I change the volume settings?
 To increase/decrease/mute the sound press the speaker icon located on the lower left hand corner of the Map screen. To adjust any Sounds or Warnings:Settings > Sounds
 Where do I adjust my routing options such as avoiding u-turns and toll roads?
 Go to: Settings > Navigation & Maps
 How do I change the language settings?
 Go to: Settings > General Settings
 Where do I check my software and map version?
 Go to: Settings > General Settings > Product Information
 What is the SD card slot used for?
 The SD Card slot can be used to manually update the device's software and or add new maps.
 How to update maps using process document (PDF)
 How to load maps using (PDF)
 How do I change the unit of measure?
 Go to: Settings > General Settings.
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