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Reminder: Please use SmartGPS Eco to ensure that your RoadMate is running the latest software.

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Knowledgebase Categories Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.  FAQs  Are map updates available for my vehicle navigation unit?  GPS will not power on  How can I adjust the speed limit warnings?  How do I change the language settings?  How do I change the unit of measure?  How do I change the volume settings?  How do I charge my RoadMate device?  How do I check if map updates are available using SmartGPS Eco?  How do I enter an intersection on my GPS?  How do I register and check for updates of my vehicle navigation device?  How do I repair my product?  How do I update lifetime maps?  How do I update my GPS using SmartGPS Eco?  How long will my RoadMate operate on a full battery charge?  How often do you update RoadMate maps?  Map and software updates  My RoadMate will not power on, why?  SD memory card slot RoadMate  SmartGPSeco.com browser plugin keeps asking to install before map update  SmartGPSeco.com plugin will not install, why?  Updating map using SmartGPSeco.com (pdf)  Where can I get updates for my device?  Where do I adjust my routing options such as avoiding u-turns and toll roads?  Where do I check my software and map version?  Where do I find the model and serial number of my device?  Back