North America | English


Reminder: Please use
SmartGPS Eco to ensure that your RoadMate is running the latest software.

Search Support Center:
Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.

 Are map updates available for my vehicle navigation unit?
 How do I check if map updates are available using SmartGPS Eco?
 How do I power my device on/off?
 How do I register and check for updates of my vehicle navigation device?
 How do I register my device using Wi-Fi?
 How do I repair my product?
 How do I update lifetime maps?
 How do I update my GPS using SmartGPS Eco?
 How to assemble the Magellan Sun Shade
 I do not have my proof of purchase, how do I obtain warranty repairs?
 Updating map using (pdf)
 What can I do if an address or street is missing?
 What is suspend mode?
 What is the Audio/Video port used for?
 What size Audio/Video cable can I use?
 Where can I get updates for my device?
 Why am I not getting traffic signal/updates?
 Why do I have multiple phone contacts?
 Will I lose all of my saved information if I reset my unit?
Kayako Skin by