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SmartGPS Eco to ensure that your RoadMate is running the latest software.

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 FAQs
 How do I update my map?
 To check that you have the latest map for your device: Connect your device to your computer using a USB cable. Log into smartgpseco.com with your MagellanGPS account. Click on the Update tab. Click Download if you
 Do I have the latest software version?
 To check that you have the latest software for your device: Log into SmartGPS Eco with your MagellanGPS account. Connect your device to your computer using a USB cable. Click on the Update tab. Click Download if yo
 What do I need to obtain warranty repair service?
 For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purcha
 I have a unit with Lifetime Maps yet content manager is still displaying the “Buy” button. How do I update the maps on my unit?
 Tech Bulletin: Sometimes the software loaded onto our computers may interfere with Content Manager’s ability to reach out to our servers and update your account with accurate information. Please try the following steps to get your unit updated:
 How do I register and check for updates of my Vehicle Navigation Device?
 Follow these instructions to register and check for updates on your NEW Magellan GPS Receiver Download and install Content Manager by clicking here
 How to troubleshoot no power problems
 If your RoadMate won’t charge or power up, check the following: Power cable is correctly inserted into the cradle. Power adapter is properly inserted into the DC outlet. GPS device is properly seated in its cradle, and power
 How do I repair my product?
 Magellan’s Return/Refund policy only applies to products from the Magellan website or phone order. Map downloads, subscriptions, and opened software are not refundable. You’ll need a Return Authorization to receive a refund. Go to http://www.ma
 How long will the battery last on a full battery charge?
 On a full battery charge, power will last for up to 2 hours.
 What can I do if an address or street is missing?
 Missing addresses or streets can be reported on the following webpage: http://www.magellangps.com/s.nl/sc.56/category.43975/.f
 How do I charge my GPS device?
 Most Magellan GPS devices contain a non removable rechargeable battery. Magellan suggests charging your GPS device using the supplied Vehicle Power Adapter while in your vehicle. The battery will charge when the device is in use or powered off. It will
 Why do I have multiple phone contacts?
 Importing phone contacts more than once will cause duplicates.
 How do I power my device on/off?
 Press the power switch to turn on the device. Press the power switch to put the device in suspend mode. Press and hold the power switch for more than 5 seconds to turn the device completely off. In most cases your device will contain a partial battery c
 What size Audio/Video cable can I use?
 The Audio/Video port will accept a 3.5mm mini plug. The Audio/Video port on the RoadMate 1700 can be used to play Audio/Video from an external source. Video/Sound will be displayed/played immediately once the R
 What is the Audio/Video port used for?
 The Audio/Video port can be used to play Audio/Video from an external source. Video/Sound will be displayed/played immediately once the receiver receives signal from the external device.
 How to assemble the Magellan Sun Shade
 To assemble your Magellan Sun Shade please perform the following steps: Lay out both items that were included in the package.
 Will I lose all of my saved information if I reset my unit?
 In the event you have to reset your device you will not lose saved information. Addresses, multiple destination lists, and previous destinations will remain in the unit after reset.
 What is suspend mode?
 Suspend mode is when the device is powered off but is using a very small percentage of the battery power to keep applications active. This allows the device boot up and acquire your position in a timely manner.
 Why am I not getting traffic signal/updates?
 To receive traffic service/updates on an applicable GPS unit you must use the supplied Vehicle Power Adapter. The supplied Vehicle Power Cable contains the antenna necessary to receive traffic signal/updates. You must also be travelling in a traffic cov
 Why does my GPS device lock up if I do not accept an incoming call?
 This is a known issue that has been resolved in our latest software update. Please update your GPS device here by installing Content Manager (click here for CM download p
 What can I do if an address, street, or business location is missing from my 9165T?
 Missing addresses, streets, or business locations can be reported directly to NAVTEQ the map provider for this unit. To open a report please visit:
 How do I update Good Sam Points of Interest?
 When available Good Sam POIs will be available through software of map updates. Download Content Manager from MagellanGPS.com to get the latest updates for your GPS unit.
 How to set your vehicle profile to avoid routes in your RV or Trailer
 1. Power your GPS device on. 2. From the map screen press the Menu button. 3. From the Main Menu press the vehicle icon button. 4. From the vehicle profile section check the box to enable a vehicle profile. 5. Now you can access to enter all the
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