 | How do I update my maps/software using Content Manager? |  |
 | Note: If you have a MAC computer visit our content manager page by clicking here and follow the instructions after selecting your OS version |
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| I have a unit with Lifetime Maps yet content manager is still displaying the “Buy” button. How do I update the maps on my unit? |  |
| Tech Bulletin:
Sometimes the software loaded onto our computers may interfere with Content Manager’s ability to reach out to our servers and update your account with accurate information. Please try the following steps to get your unit updated:
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| How do I register and check for updates of my Vehicle Navigation Device? | |
| Follow these instructions to register and check for updates on your NEW Magellan GPS Receiver
Download and install Content Manager by clicking here |
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| Why does the position arrow on my device show the wrong location? |  |
| In the event you position arrow does not show your current location make sure your GPS device has a clear view of the sky to access satellite signals. If your device has a clear view of the sky while remaining stationary for 5 minutes and the position ar |
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| How to troubleshoot no power problems |  |
| If you are have having problems with your RoadMate device not charging or not powering up please check the following:
Check that the power cable is inserted into the cradle correctly
Check that your power adapter is connec |
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| How do I charge my GPS device? | |
| Most Magellan GPS devices contain a non removable rechargeable battery. Magellan suggests charging your GPS device using the supplied Vehicle Power Adapter while in your vehicle. The battery will charge when the device is in use or powered off. It will |
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| What can I do if an address or street is missing? | |
| Missing addresses or streets can be reported on the following webpage: http://www.magellangps.com/s.nl/sc.56/category.43975/.f |
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| How do I repair my product? | |
| The Magellan Return/Refund Policy only applies to hardware and software goods purchased from the Magellan website or a telephone order. Other products such as map downloads, subscriptions, and opened software programs are not refundable. In order to retur |
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| What size Audio/Video cable can I use? | |
| The Audio/Video port will accept a 3.5mm mini plug.
The Audio/Video port on the RoadMate 1700 can be used to play Audio/Video from an external source.
Video/Sound will be displayed/played immediately once the R |
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| What is the Audio/Video port used for? | |
| The Audio/Video port can be used to play Audio/Video from an external source.
Video/Sound will be displayed/played immediately once the receiver receives signal from the external device.
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| How do I power my device on/off? | |
| Press the power switch to turn on the device. Press the power switch to put the device in suspend mode. Press and hold the power switch for more than 5 seconds to turn the device completely off. In most cases your device will contain a partial battery c |
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| Will I lose all of my saved information if I reset my unit? | |
| In the event you have to reset your device you will not lose saved information. Addresses, multiple destination lists, and previous destinations will remain in the unit after reset. |
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| What is suspend mode? | |
| Suspend mode is when the device is powered off but is using a very small percentage of the battery power to keep applications active. This allows the device boot up and acquire your position in a timely manner. |
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| How do I update Good Sam Points of Interest? | |
| When available Good Sam POIs will be available through software of map updates. Download Content Manager from MagellanGPS.com to get the latest updates for your GPS unit. |
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