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Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.
Are map updates available for my vehicle navigation unit?
How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
How do I charge my GPS device?
How do I check if map updates are available using SmartGPS Eco?
How do I power my device on/off?
How do I register and check for updates of my vehicle navigation device?
How do I repair my product?
How do I repeat the last command?
How do I report a mapping error?
How do I update lifetime maps?
How do I update my GPS using SmartGPS Eco?
How long does it take to obtain a full battery?
How long will my RoadMate operate on a full battery charge?
How to assemble the Magellan Sun Shade
How to install the Vehicle Power Adaptor and cradle on the Magellan RoadMate Series GPS *Video Tutorial*
Map and software updates
My RoadMate will not power on, why?
What can I do if an address or street is missing?
What is Highway Lane Assist?
What is Text-to-Speech (TTS) or Spoken Street Names?
What is the largest micro SD card I can use?
What is the micro SD card slot used for?
Where can I get updates for my device?
Why do I have multiple phone contacts?
Why does my Magellan RoadMate sometimes take so long to start up?
Why doesn’t my device track satellites?
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