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Knowledgebase articles are categorized. Please select which category you would like to browse, You can also search using search field.
How do I report a mapping error?
How do I repair my product?
My RoadMate will not power on, why?
Where can I get updates for my device?
Why doesn’t my device track satellites?
What is the largest micro SD card I can use?
How do I repeat the last command?
What is Highway Lane Assist?
What is Text-to-Speech (TTS) or Spoken Street Names?
What is the micro SD card slot used for?
How long does it take to obtain a full battery?
Why does my Magellan RoadMate sometimes take so long to start up?
Why do I have multiple phone contacts?
What can I do if an address or street is missing?
How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
How to install the Vehicle Power Adaptor and cradle on the Magellan RoadMate Series GPS *Video Tutorial*
Can the Traffic Link advertisement banner be removed from the map screen?
What is the SD/MMC card slot used for?
What is OneTouch?
Can I add additional maps to my unit?
What can I do if an address or street name is missing?
Can I use my computer to transfer addresses to my Magellan GPS receiver?
Can I purchase a replacement battery for my GPS receiver?
What are city centers?
Can my GPS receiver be used on a motorcycle?
Why is the GPS receiver's time incorrect?
Why is the Estimated Time of Arrival (ETA) off?
How do I set the time (time zone) on my GPS?
Are USB 2.0 cables compatible with our products?
What is the best method to update my map?
Do I need to use the vehicle power adapter to receive traffic signal?
Why are street name announcements intermittent?
Why is Text To Speech intermittent?
Why is the distance for each trip report inaccurate?
Why am I unable to complete a call to a saved POI as a speed dial?
Why can't I edit a multiple destination list created in my address book?
Why is the AAA restaurant description incomplete?
Why can't I delete a Multiple Destination Route from my Address book?
Why doesn't my GPS auto power down after 10, 20 or 30 minutes?
Why can't I display ETA or ETD for Traffic Reports?
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