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 FAQs
 Are USB 2.0 cables compatible with our products?
 Can I add additional maps to my unit?
 Can I purchase a replacement battery for my GPS receiver?
 Can I use my computer to transfer addresses to my Magellan GPS receiver?
 Can my GPS receiver be used on a motorcycle?
 Can the Traffic Link advertisement banner be removed from the map screen?
 How can I prevent my computer from automatically sleeping or hibernating during a map or software update?
 How do I add, edit, and delete address book entries? (Video Demonstration)
 How do I delete an address from a GPS receiver with OneTouch?
 How do I repair my product?
 How do I repeat the last command?
 How do I report a mapping error?
 How do I set the time (time zone) on my GPS?
 How long does it take to obtain a full battery?
 How to enter and route to an address on OneTouch products? (Video Demonstration)
 My GPS unit will not power on, why?
 My RoadMate will not power on, why?
 My unit came with something in the micro SD card slot, what is it for?
 What are city centers?
 What can I do if an address or street is missing?
 What is Highway Lane Assist?
 What is OneTouch?
 What is Text-to-Speech (TTS) or Spoken Street Names?
 What is the largest micro SD card I can use?
 What is the micro SD card slot used for?
 What is the SD/MMC card slot used for?
 What is Traffic Link?
 Where can I get updates for my device?
 Why does my home address change to last address I route to?
 Why doesn’t my device track satellites?
 Why is the Estimated Time of Arrival (ETA) off?
 Why is the GPS receiver's time incorrect?
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