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 FAQs
 How do I update my map?
 When available, map updates can be purchased from the Magellan website. For the latest map update please visit our maps software page by clicking Here *Some units
 What is the USB port used for?
 The USB port is used to transfer data from a compatible PC to the GPS receiver for potential future software updates and installing custom POIs on compatible units. On some compatible products the USB port will also serve as a power plug when a compatibl
 Where are software updates for my vehicle navigation GPS receiver?
 To keep your Magellan device up to date with the latest software and map updates please install Content Manager by clicking here. Once you've installed Content Manager on your comput
 Why do we charge customers for map updates?
 When our company goes to market with new products and updates, there are development costs in terms of people and technology. In addition, for map updates, we are charged fees by our map providers. Therefore, we must charge for map updates to cover these
 What do I need to obtain warranty repair service?
 For warranty repair Magellan requires a valid proof of purchase in the form of a purchase sales receipt. If you do not have the purchase receipt we will accept a copy of a credit card statement showing the store it was purchased from, date item was purcha
 Can I charge my GPS receiver using my computer?
 If your GPS receiver has power pin port and a USB port the internal battery cannot be charged using your computer. You must use the supplied vehicle power adapter to charge the receiver's internal battery. If your GPS receiver only contains a USB port
 Are USB 2.0 cables compatible with our products?
 Our products will work with any mini-USB 2.0 cable. You can use most mini-USB cables that were included with your cell phone or digital camera to transfer data such as map updates or software updates on to your GPS receiver. You can also purchase one fr
 Are printed manuals available for purchase?
 At this moment we are not offering printed manuals for sale. We are looking into a 3rd party company that can provide our customers with this service. When it becomes available we will update this page as well as the individual owners manual pages with
 Can I use my computer to transfer addresses to my Magellan GPS receiver?
 At this time addresses have to be keyed directly into the unit.
 How do I charge the GPS receiver's battery?
 The internal battery can be charged using the supplied vehicle power adapter. Full battery charge takes 4 - 6 hours. The unit can be powered on or off while charging.
 My Magellan RoadMate 800 displays a blue screen and it is frozen. How do I fix it?
 On rare occasions a few customers have experienced screen lock on their Magellan RoadMate 800. There’s an easy fix for this. We have a small recovery patch that you can download by
 How do I report a mapping error?
 Magellan collects your feedback through our online forms. Our web-based forms can be used to report incorrect routing or missing addresses on Magellan GPS devices. Your report helps our map data providers keep maps accurate and up to date. To report plea
 How do I enter an address for my GPS?
 Watch this video to learn how to enter an address for your Magellan RoadMate 700, 760, 800, 860T, 3000T, 3050T, 6000T, 2000, 2200T or CrossoverGPS. http://www.magellangps.com/assets/AddressDemo.wmv
 What's my product's battery information?
 
 I can not find an address.
 Map data for the Magellan RoadMate vehicle navigation series is supplied by one of two Map Data providers (NAVTEQ or TeleAtlas). Customers can report discrepancies such as missing addresses, missing roads, etc. by visiting our Map Feedback page. You can
 What other factors affect the accuracy of my unit?
 Other factors limiting the accuracy of GPS include but are not limited to atmospheric distortion and multi-path. Increased atmospheric distortion can be caused by periods of high solar flux/activity. Multi-path is the reception of two signals from the sam
 Can I replace the Lens?
 No the lens at the case door cannot be replaced.
 How do I install the Magellan sun shade accessory?
 1. Take metal clip with grips and slide it into the sun shade. 2. Align metal clip with open notches in sun shade. 3. Rotate clip forward toward the Magellan logo until it snaps in place. 4. Slide shade down onto the front of GPS device with cli
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