Support


Reminder: Please use SmartGPS Eco to ensure that your RoadMate is running the latest software.

Search Support Center:
Submit an Email
Submit a product issue or a customer service inquiry.
Knowledgebase and FAQs
Search support articles and find answers to frequently asked questions.
Manuals and Software Downloads
Download the latest software updates and product manuals.
Video Tutorials
Learn more about Magellan products.
Register Your Product
Register your product and qualify for discounts.
Online Customer Support
Live Chat Software
Popular Knowledgebase Articles Views
 How do I update my map?
2094770
 Do I have the latest software version?
512033
 How do I get my PC to recognize my Magellan RoadMate?
358111
 Switch Fitness Device's Software Improvements List
299659
 What is the USB port used for?
282515
 Why do we charge customers for map updates?
238202
 How long can I operate my Magellan GPS on a fully charged battery?
222205
 How long is my warranty?
186216
 What do I need to obtain warranty repair service?
144896
Kayako Skin by SupportSkins.com