Support


Reminder: Please use SmartGPS Eco to ensure that your RoadMate is running the latest software.

Search Support Center:
Submit an Email
Submit a product issue or a customer service inquiry.
Knowledgebase and FAQs
Search support articles and find answers to frequently asked questions.
Manuals and Software Downloads
Download the latest software updates and product manuals.
Video Tutorials
Learn more about Magellan products.
Register Your Product
Register your product and qualify for discounts.
Online Customer Support
Live Chat Software
Popular Knowledgebase Articles Views
 How do I update my map?
2106211
 Do I have the latest software version?
514845
 How do I get my PC to recognize my Magellan RoadMate?
361586
 Switch Fitness Device's Software Improvements List
299895
 What is the USB port used for?
284110
 Why do we charge customers for map updates?
239869
 How long can I operate my Magellan GPS on a fully charged battery?
223556
 How long is my warranty?
187709
 What do I need to obtain warranty repair service?
146437
Kayako Skin by SupportSkins.com